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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rand Holt

May 22, 2026

5  out of  5
rating by Rand Holt
"Andrew Jones at Chris Hard's office was extremely helpful and informative about the recent changes State Farm is putting in place to pay for premiums. I appreciate his courtesy and expertise."
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Mark P

May 21, 2026

5  out of  5
rating by Mark P
"I've been a State Farm customer since 1987 and Chris has been my agent for ages. I've always had a great experience interacting with her staff, particularly Shelby and Andrew. They are always professional and friendly, and respond quickly to requests. I highly recommend this office!"
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Kimberly Loudon

May 21, 2026

5  out of  5
rating by Kimberly Loudon
"Shelby was very responsive and helped my family get home and car insurance when we moved from out of state. She was great to work with!"
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Sean Zilverberg

May 20, 2026

5  out of  5
rating by Sean Zilverberg
"If I could give Christine Hard and this team with State Farm 10 stars I would. My family and I have had them as our insurance provider for over 20 years, and I would NEVER go with anyone else. We have vehicle, home, and personal property insurance with this team and they are always helpful with my crazy questions, fast at responding, and honest with every aspect. Living in Colorado we always have hailstorms and over the years we have had vehicle claims and home repair claims and it has always been a seamless and calming process. There is never questioning with the claims or issues with payments. I always hear stories from my friends, family, and neighbors that have other insurance companies that can't get the process complete to have their homes and vehicles repaired. I can't ask for a better group. Shelby and Christine are the best! Thank you all so much for your help over the years!"
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Katie Lieber

May 18, 2026

5  out of  5
rating by Katie Lieber
"Best insurance office ever! Everyone in the office are so wonderful to work with and always so helpful. They are always trying to help us find discounts on our insurance. Just an all around amazing experience to work with them."
We responded:
"Katie! Working with you has been a pleasure, and we’re always here whenever you need us, thank you for your kind words! "
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Rajendra Desai

May 15, 2026

5  out of  5
rating by Rajendra Desai
"The best Insurance Agent in the town! We are extremely happy with Chris and team!"
We responded:
"We’re so happy to hear that you’re pleased with our team! We’re here to keep providing you with great service whenever you need it! Thank you, we appreciate you. "
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Michelle Tapp

May 9, 2026

5  out of  5
rating by Michelle Tapp
"This office has always been kind along with courteous on getting things completed at a great time span. Thank you 🙏"
We responded:
"We appreciate you sharing your experience! It’s great to hear that our team has been kind and efficient in handling everything for you. We’re always here to help and look forward to continuing to support you!"
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Steve Hunstad

May 8, 2026

5  out of  5
rating by Steve Hunstad
"I have been with this agent for 10+ years. They have handled by home, auto and umbrella coverages through four homes and countless vehicles. I'm now up in Castle Rock and there is no way I would consider changing agents. Shelby is fantastic. She remembers me every time I call and runs with with questions/concerns and always followups fast. I highly recommend."
We responded:
"We’re grateful for your loyalty and for trusting us with your home, auto, and umbrella coverages through so many changes. Shelby is amazing and thank you for recognizing all of her hard work. Knowing you wouldn’t consider changing agents means a lot to us. Thank you for the high recommendation—we’re always here whenever you need us! "
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John Gillham

May 7, 2026

5  out of  5
rating by John Gillham
"Upon annual review of my Home Owner policy I had some questions as about verbiage of that policy, especially new items. Not only did Andrew answer my basic questions but he also explained the background; which I really appreciated, in fact it was like sitting down and having a conversation with an old friend. Additionally, the agency helped in processing an older issue not directly related to State Farm."
We responded:
"Thanks so much for your review! We’re glad Andrew was able to walk you through the policy wording and explain the background in a way that felt helpful. We also appreciate that we could assist with the older matter you had. Your feedback means a lot and we appreciate you! "
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Vicky Boudreaux

May 6, 2026

5  out of  5
rating by Vicky Boudreaux
"My husband and I have been with this agent for several years. Chris and her team have always been professional, responsive, and helpful in every way. They always take time to answer my questions, explain my coverage, and make me feel valued as a customer. I really appreciate their customer service, reliability, and willingness to go above and beyond. I highly recommend State Farm to anyone looking for dependable insurance and a team that truly cares."
We responded:
"Thank you so much for your kind words! We’re really happy to hear that our team has been able to help your family over the years. It means a lot to us that you feel valued and well taken care of. We always want to make sure you have the support and answers you need. Thanks again for recommending Chris Hard's State Farm — we’re excited to keep working with you! ~ Chris "
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Dawn Nagel

May 4, 2026

5  out of  5
rating by Dawn Nagel
"If you are looking for a great State Farm agent and great customer service look no further than Chris Hard's office. I recently had my car vandalized with my back window shattered and after I made my initial claim online, I had called the office to ask for further guidance and have questions answered. Tami, Katie & Marcus are customer service rockstars! Followed up with me multiple times to make sure the process was going smoothly and helped me navigate getting a rental till my car was fixed. Thank you so much your patience and assistance to me. It is greatly appreciated!"
We responded:
"Thank you very much for your thoughtful feedback. I'm so happy to hear my team provided you with attentive and helpful service during your claim process. We want to make sure our clients feel supported and informed, especially during challenging times. Please do not hesitate to call us if you need anything. We appreciate you! ~ Chris "
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Jeryl Klapac

April 28, 2026

5  out of  5
rating by Jeryl Klapac
"We became clients of Chris Hard's Agency as a result of our previous agent's retirement. Our insurance portfolio has always been a bit complicated to include Homeowners, Investment Property, Personal & Classic Autos, Business & Liability Umbrella to name a few. Our relationship with Chris and her staff extends back 30 years & we would be pressed to think of a single complaint. As expected over such a long term, some staff members have come & gone and it's obvious that when Chris hires for a vacant position she is not just filling a seat but searching someone who is a proper fit with her agency's philosophies of great customer service, professionalism and courtesy. Over the years we have asked a lot of questions and found her team to be very knowledgeable and responsive. As the insurance industry has changed over the years Chris always made the time to meet with us personally to discuss our concerns and offer sage advice moving forward. This is refreshing in today's world of being expected to do everything online. We appreciate having that face-to-face human interaction missing in so much we do these days. We highly recommend doing business with Chris and her team. Klaus & Jerri Klapac"
We responded:
"Dear Klaus & Jerri, Thank you so much for your incredibly kind and thoughtful words. It means the world to us to have had the privilege of serving you over the years and to know that our commitment to personalized, attentive service has made a positive difference for you. We truly believe that insurance is about more than just policies—it’s about trust, relationships, and being there for our clients through all of life’s changes. We’re honored that you appreciate the care we take in assembling a team that shares our values of professionalism, courtesy, and genuine customer care. Your recognition of our efforts to maintain that personal, face-to-face connection in an increasingly digital world is especially meaningful to us. Thank you for your continued trust and for recommending us so highly. We look forward to many more years of working together and being here whenever you need us. Warmest regards, Chris Hard & Team"
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Sadie Schneider

April 27, 2026

5  out of  5
rating by Sadie Schneider
"Always so helpful with any questions I have or updating my policies to fit my current needs. I definitely recommend working with this group!"
We responded:
"Thanks so much for the great review! We’re happy to help anytime and make sure your policies work for you. Really appreciate you recommending us! ~~Chris "
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Krista Clayton

April 15, 2026

5  out of  5
rating by Krista Clayton
"Initially I spoke to other branches in State Farm but when it got down to the final step of my claim, I needed to go in and get some help and Chris Hard was the one to help me. I appreciate her and her team."
We responded:
"It was my pleasure to help you! The end process of a claim can be a little stressful trying to get everything done in a short amount of time, hopefully we helped streamline that process for you. Please don't ever hesitate to reach out to us! "
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Terry Torres

April 2, 2026

5  out of  5
rating by Terry Torres
"Great job,especially the agent. Very helpful with my claim"
We responded:
"Thank you so much for your kind words! We’re happy we could help you out with your claim. If you ever need anything else, just give us a shout!"
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Ed Pe

February 16, 2026

5  out of  5
rating by Ed Pe
"I have been with the Chris Hard agency for years and the service that Chris and her staff offers is amazing they are always looking for ways to save there clients money, Andrew is awesome every time I have a question about coverage or anything he always do the research and consults me on what needs to be done to protect my assets to the fullest, he’s a very knowledgeable specialist that always put the clients first thanks guys for all you do Ed Pe"
We responded:
"Thanks so much for your kind words and for sticking with us all these years! We’re really happy to hear Andrew and the team have been helpful and able to look out for you. It means a lot to us to have your trust, and we’re here for you anytime you need us."
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EM MENDEZ

February 13, 2026

5  out of  5
rating by EM MENDEZ
"Would you believe!!?? I did nothing, I just asked a question and Chris ran with it. Next thing you know I'm getting my windshield replace. Best service ever!! Chris was on top of it. Everything was taken care of, all I did was confirm my time. What wonderful wonderful service. THANK YOU Chris."
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that we took great care of you and made the windshield replacement process so easy and hassle-free. Your satisfaction means the world to us, and we’re always here if you need anything else. Thanks again for choosing us!"
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Kayla Sheets

February 6, 2026

5  out of  5
rating by Kayla Sheets
"I genuinely cannot say enough wonderful things about this office. They are exceptional with customer service. Personable. Kind. It feels like they actually do care about you and your needs. Andrew & Katy are who I've worked with most and they're both outstanding. I 12/10 recommend this office to anyone looking for quality service for auto/home insurance. Thank you so much for being the exception in a world filled with auto-pilot automation. You guys are incredible!"
We responded:
"Thank you so much for your incredibly kind words! Providing personalized and caring service is our top priority, and it means a lot to know that it resonates with you. Your recommendation truly brightens our day! We look forward to continuing to serve you with the same level of dedication and care. Thanks again for choosing us!"
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Mitch Drake

January 10, 2026

5  out of  5
rating by Mitch Drake
"Quick friendly professional service, the smartest most economical choice on the insurance market today .No fuss, no waiting for a call back one call done A+times a million Thank you Shelby!!"
We responded:
"Thank you Mitch! We work very hard to help our clients decide what coverages they want and need as quickly and efficiently as possible. Welcome to our agency and just promise you will call with any questions. "
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Kenneth Lichthardt

January 8, 2026

5  out of  5
rating by Kenneth Lichthardt
"Our previous State Farm agent for 40 years and located in Aurora retired. We chose Chris Hard as our agent after researching agents in Colorado Springs. We are extremely pleased with our choice. Our first contact was a phone call, talking to Shelby, to discuss how to transfer our account. Shelby was very helpful in making the transition to a new agent and spent a lot of time during several phone calls answering our questions. That was our first very positive impression of Chris's agency. Afterwards, we met both Shelby and Chris and again were very impresed with their demeaner, politeness and courtesy. Chris spent about 90 minutes reviewing our coverage with multiple policies, asking questions and offering advice. Chris was extremely knowledgable and thorough during our review. We would highly recommend Chris's agency and her stafff."
We responded:
"Thank you so much for taking the time to share your experience with our team. We’re thrilled to hear that Shelby was able to make your transition from your previous agent smooth and comfortable. Chris truly enjoys spending time with clients to ensure their coverage fits their needs, and it’s wonderful to know that her knowledge and thoroughness made a positive impression. Your kind words and recommendation mean a great deal to all of us. Please feel free to reach out anytime—we’re here to support you every step of the way!"
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Randy Rash

September 30, 2025

5  out of  5
rating by Randy Rash
"I have had to deal with several issues re: car insurance lately that seemed complicated to me. But Marcus has guided me through the intricacies of the process."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Irene Vigil

September 18, 2025

5  out of  5
rating by Irene Vigil
"Marcus was great! Answered all my questions and took care of what I needed to get done today."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christopher Brown

September 10, 2025

5  out of  5
rating by Christopher Brown
"I can't say enough about the two Andrew and .Marcus I have worked with the both of them and they were very professional and helpful. They we're very detailed and helping me with my car insurance and helping me get the best bang for my buck. If you're looking, for i recommend you talk to these gentlemen . They take the time out to go over things thoroughly and to ensure that you understand the different types of coverages they offer and what they do. I highly recommend if you're looking for auto quote or even home insurance, which I do have they can help you out the best they can."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adrian Limon

September 4, 2025

5  out of  5
rating by Adrian Limon
"A Refreshing Return to Great Service! After a brief stint with a competitor, I am so glad I've returned to State Farm, and it's all thanks to the Chris Hard Agency. While competitive rates initially drew me away, the experience proved that great service and rapport are priceless. Shelby, the Office Representative has always been my primary point of contact and is the absolute key reason for my return. Her response time is phenomenal and she consistently goes above and beyond. From the very first interaction years ago, she has created a genuine customer relationship with me, not just a transaction. That personal connection and dedication to customer relationships is what makes all the difference in the long term for me. It's not just about a policy; it's about having a trusted partner who is there for you. The Chris Hard Agency definitely understands that building customer relationships for the long term is just as important as offering competitive rates. They truly embody the "Good Neighbor" philosophy, and Shelby is a shining example of that. Highly recommend this agency."
We responded:
"Welcome back, we are really happy to have you back in our agency! Thank you so very much for taking the time to let us know that all of our hard work for our clients is appreciated. We truly appreciate your kind words, and we are also looking forward to working with you again! "
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J Parker

September 2, 2025

5  out of  5
rating by J Parker
"Shelby is amazing! I love her attentiveness to the details of my situation to provide me with options."
We responded:
"Thank you so much, we think Shelby is pretty amazing too! Her kindness, knowledge and wiliness to help our clients is amazing! "